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I prepaid my dentist for invisalign treatment. (about 5k) I needed additional aligners, so my treatment took longer than expected.

No big deal. Unfortunately, when I went to get my new trays, there was a sign on the office door that the practice is closed for good due to a death in the family. The death was my dentist! I am devastated.

I cannot get a hold of anyone at that office. I went for a consult at a new provider and was told I would have to start all over and pay an additional 6 grand for their fees to finish! No thank you.

Invisalign company was nice and said they would send new trays to a diff provider-however, no one will do the treatment without starting from scratch. Very disappointed.

Product or Service Mentioned: Invisalign Clear Aligners.

Reason of review: Problems with payment.

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Anonymous
#1479761

Good to know Align Tech is making lots of money from easy customers like you

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