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New Reviewer

Status of trays ordered

Its been over a month. Im waiting for my trays from 12/12/22. I would like to know the status. Have they been sent to my dentist in Phoenix Arizona?
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ID
#4293330 Review #4293330 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I spoke to a woman from Invisalign and they are going to try to help me find a positive resolution to my current problem.

I eventually found a pathway that enabled me to send an email to Invisalign and they reached out to me. They called about 3 times before I was able to get back in touch with them and the woman I spoke to stayed on the phone for quite awhile so she could get all the information from me, and to make sure that she had it all written down correctly. Now I will be interested to see what steps my dental care provider takes to help me. I am quite allergic to the Vivera trays I purchased to keep my teeth straight through the years.

User's recommendation: Don't give up trying to reach out to Invisalign.

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ID
#3744519 Review #3744519 is a subjective opinion of poster.
Location
Eugene, Oregon

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New Reviewer

Talk to a person in Invisalign